Privacy Policy

Introduction

High Value Web Design ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website highvaluewebdesign.com, use our services, or interact with us.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Fill out a form on our website (name, email, phone number, business name)
• Schedule a consultation or meeting
• Create an account for our client portal
• Communicate with us via email or phone
• Engage our web design services

Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate location
• Pages visited and time spent on our site
• Referral source (how you arrived at our site)
• Click behavior and interaction with site elements

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Send you marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or illegal activities
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Google Analytics

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your information at: https://www.google.com/intl/en/policies/privacy/

Third-Party Services

We may share your information with third-party service providers that perform services on our behalf:

• Cal.com: For scheduling meetings and consultations
• Resend: For sending transactional and marketing emails
• Neon Database: For secure data storage
• Netlify/Vercel: For website hosting
• Google Analytics: For website analytics

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or destroy it.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Access and Update

You may review and update your personal information by logging into your client portal account or by contacting us directly.

Opt-Out

You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly. Note that you may still receive transactional emails related to your account or services.

California Privacy Rights

If you are a California resident, you have the right to request information about our disclosure of personal information to third parties for direct marketing purposes, and to opt out of such disclosures.

GDPR Rights (European Users)

If you are located in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: